- Shipping Info
Since we are a 100% do-it-yourself band, and each order is packaged, stamped, and sent off by us personally. We use Stamps.com which utilizes the United States Post Office as its source of shipping, and we do our best to ensure your items arrive in safe and pristine condition.
We ship everything from Chicago by hand. Here's how long most items take –
Within the USA: CD and vinyl takes about 3 days from ship date, and T-shirts and clothing can take up to 5.
Outside of the USA: Items can take up to 2 weeks from the ship date to arrive. Please plan your ordering accordingly, especially if you are buying for a birthday or holiday.
In both cases, you'll get an email from Stamps.com with a tracking number that you can keep an eye on (so long as you check your email).
- Return Policy
Hello! Austin from Outrun the Sunlight here, and if you're absolutely unsatisfied with your purchase, you can email me for a refund. Please keep in mind we are a 100% independent do-it-yourself band, and all the merchandise has been funded, packed, and shipped by us personally. You're not talking to any sort of label here, you're talking directly to the band.
We cannot control if the post office loses or damage a package, but we will do our best to help you get a new order fulfilled if something like that happens. Just send us a friendly email and we'll help you sort it out.
For inquiries on refunds or other information, email Austin at firstname.lastname@example.org.